Our return policy is:

Our Return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

If you are unhappy with your purchase: please contact us beardandbonesuk@gmail.com

Subject: “issue with order number #1….”

Then state the issue and if defected please provide images so we can inspect it for ourselves.

We do not pay for return shipping, this will need to be by yourself.

Hopefully we can resolve this issue first.